Rasayel automatically matches contacts by phone number.

Contact match states

  1. No matching Person found
    • Rasayel couldn’t find a Person with the same phone number.
    • Phone numbers in Pipedrive must include country code.
    • You can link to an existing Pipedrive contact or create a new one.
  2. Matching Person found
    • Rasayel displays the Person’s info, along with linked Deal and Organization if they exist.

Embedded Rasayel window

You can open Rasayel directly inside Pipedrive. This lets you start conversations, assign them, send messages, view history, and write notes — all without leaving your CRM.