Folders let you group Views together. This is helpful for teams with many Views or shared workflows.

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Creating a Folder

  1. Go to the Private or Shared section in the sidebar
  2. Click + Folder
  3. Name your folder and click on Create

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Moving Views into Folders

  • Drag a View into a Folder to group them

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Making a Folder shared

  1. Click the three-dot menu on a folder
  2. Select Make shared

Now, everyone on your team can see the folder and its Views.

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Folder options

  • Rename folder – From the three-dot menu
  • Delete folder – Deletes the folder and all Views inside

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Limitations

  • Each team member can have up to 25 private Views
  • Maximum of 25 folders per workspace
  • No nesting: Folders cannot contain other folders

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Summary

Views and Folders help you stay organized by surfacing the right conversations at the right time. Whether you’re managing leads, tracking support tickets, or focusing on a specific tag, Views make your inbox easier to work with. Folders let you group and manage these Views so your team always knows where to look.