Rasayel Guides and FAQs

Rasayel Guides and FAQs

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We built this guide to help you navigate through Rasayel, learn about features we have, connect channels of your choice, share some tips and tricks and many more. If you can't find information you were looking for - please contact us and we will answer your questions.

Getting Started

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Quick Start Guide

Connecting a channel

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Connect Twilio SMS to Rasayel
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Connect 360dialog WhatsApp to Rasayel
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Connect Telegram to Rasayel

WhatsApp for Business

General Information

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Introduction to WhatsApp for Business
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Session messages & the 24-hour service window

Message Templates

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Introduction to WhatsApp message templates
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WhatsApp template guidelines
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User opt-in and consent

360Dialog Accounts

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How to Apply for a 360dialog WhatsApp account
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How to Apply for a new message template with 360dialog WhatsApp