With Rasayel user tags you can, for example, tag VIP customers or users interested in specific products.
You can tag users right in the conversation. Here's how:
To tag a user just click "Tag contact” in the contact details section. Then, select one or multiple tags from the drop-down menu.
You can also create a new tag right away. Just type the name of the tag and click "Create new tag" and select a color for your new tag.
Tags can be managed from settings as well.
- To add new tags, navigate to Tags on your Rasayel dashboard and press Add tag.
- Type the name of the new tag.
- Select a color for your new tag.
- Provide tag description
- Click Save.
You can tag conversations too, based on the content inside, the user, company, etc. To learn more about this feature, refer to Conversation tags.