You can disconnect Rasayel and HubSpot in one of two ways:
- From your Rasayel account
- From your HubSpot account
Disconnect HubSpot from Rasayel
Follow the steps below from your Rasayel workspace to disconnect HubSpot from Rasayel:
Click Settings → Integrations → HubSpot
On the next page click Disconnect. In the pop-up window click Deactivate.
That’s it! You’ll see a confirmation that HubSpot is disconnected.
How does disconnecting HubSpot from Rasayel affect you?
You can still see and do the following after disconnection:
- View all of the activity logs on HubSpot contact page
- Create HubSpot engagement reports
These will only show past activities. No new messages or conversations will be included.
You cannot see/do the following after disconnection:
- You cannot see HubSpot contact card in Rasayel
- You cannot see WhatsApp conversation cards on HubSpot contact/deal page
- You cannot send WhatsApp messages from HubSpot
- You cannot link contacts between HubSpot and Rasayel
- You cannot create HubSpot workflows that include sending WhatsApp messages as action
Disconnect Rasayel from HubSpot
Follow these steps to uninstall Rasayel from your HubSpot account
- Log in to your HubSpot account.
- Click on your account from the top right corder.
- Select Profile & Preferences.
- Click Integrations → Connected Apps.
- Find WhatsApp for Sales in the list of connected apps.
- Click Actions → Uninstall.
- Type uninstall in the box and click Uninstall.
- Select the reason for uninstalling and what you’ll do next.
- Click Done.
That’s it. 🙌🏽 Rasayel is disconnected from your HubSpot account.
How does uninstalling Rasayel from HubSpot affect you?
You can still see and do the following after disconnection:
- View all of the activity logs on HubSpot contact page
- Create HubSpot engagement reports
These will only show past activities. No new messages or conversations will be included.
You cannot see/do the following after disconnection:
- You cannot see HubSpot contact card in Rasayel
- You cannot see WhatsApp conversation cards on HubSpot contact/deal page
- You cannot send WhatsApp messages from HubSpot
- You cannot link contacts between HubSpot and Rasayel
- You cannot create HubSpot workflows that include sending WhatsApp messages as action