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How to enable desktop push notifications

What are Push Notifications?

Push notifications are a mechanism that allows you to get notified on your device when important events occur while you are away.

Some of these events include:

  • A new conversation was initiated by a new contact.
  • Someone on your team mentioned you in a note.

Step 1

When you first log into Rasayel, you will be asked this prompt to give permissions to Rasayel to notify you.

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If you want to receive notifications click on the Notify me option. Otherwise, you won't be bothered again until your next login after some time has passed.

You can always change the notification settings at any time.

Step 2

Follow the instructions depending on your browser.

Google Chrome

Google Chrome will show you a prompt asking to give Rasayel permissions to send you notifications, click on Allow.

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Now you are ready to receive notifications from your Google Chrome browser.

Safari

Safari will show you a prompt asking to give Rasayel permissions to send you notifications, click on Allow.

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Now you are ready to receive notifications from your Safari browser.

Firefox

Firefox will show you a prompt asking to give Rasayel permissions to send you notifications, click on Allow.

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Now you are ready to receive notifications from your Firefox browser.

FAQ

I have dismissed the notifications prompt

Go to your notification settings from the navigation sidebar

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You will be then taken to the notifications page, click on the notify me button and you should see the prompt again.

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I have denied/blocked permissions and I want to enable

In that case, go to your notification settings and should see this message

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That means you need to change the permissions to allow Rasayel to send you notifications.

Each browser does it differently, so follow the instructions for your browser:

Google Chrome

On the left corner of your address bar, click on the arrow to display the website permissions.

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Then click on the notification permissions and choose "Allow"

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Safari

Open Safari preferences by pressing Cmd + Comma on your keyboard and go to the "websites" preferences.

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You should see Rasayel there, click on the permission select that says "Deny" and choose "Allow".

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Firefox

On the left of your address bar, click on the dialog icon

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Then click the "x" icon next to the "Blocked" label.

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Then you will be asked to reload your browser.

After you are done, you need to reload the page and you should see the red text warning gone, and instead, you should see a "Notify me" button. Click on it.

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Now a prompt will show up asking you for permissions, click on "Notify me".

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