With Rasayel conversation tags you can tag conversations based on the content, user, company, and more. Tagging conversation is very handy, and allows you to give the conversations more context.
To tag a conversation just click the "Add a tag" icon at the top of your conversation. Then, select one or multiple tags from the drop-down menu.
You can also create a new tag right away. To create a new tag, just type the tag's name, click Create new tag, and pick the tag’s color.
Tags can be managed from settings as well.
- To add new tags, navigate to Tags on your Rasayel dashboard and press Add tag.
- Type the name of the new tag.
- Select a color for your new tag.
- Provide tag description
- Click Save.
If you want to learn how to tag users, refer to this document: User tags.