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Connect 360dialog WhatsApp to Rasayel

Important:

  • Please do not skip any step, to ensure that the connection is successful.
  • Please make sure you have your 360dialog WhatsApp Account API Key. This would've likely been provided to you by the 360dialog team via email during your application process. It can also be obtained from your 360dialog Hub account.

Step 1: 360dialog WhatsApp account + Rasayel subscription

First, make sure you have a WhatsApp account with 360dialog. If you don't, read this:

Step 2: Add 360dialog WhatsApp channel

In your Rasayel dashboard, Select Channels, and then click on WhatsApp 360dialog:‌

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You should see the following:

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Step 3: Copy 360dialog account settings into Rasayel

For this step, you'll need the 360dialog WhatsApp account confirmation email at hand. It contains your API key. You can also obtain this key from your 360dialog Hub:

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Please store this key safely. Once generated, you will no longer be able to view it from your 360dialog Hub.

Paste this API key along with your WhatsApp phone number into your Rasayel WhatsApp setup page from step 2:

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Click on Save settings.

That's it!

Your 360dialog WhatsApp account is connected 🤩 You can now receive and respond to your WhatsApp messages from Rasayel.