> ## Documentation Index
> Fetch the complete documentation index at: https://docs.rasayel.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Overview

The Salesforce integration with Rasayel lets you connect your WhatsApp conversations to Salesforce. This makes it easy to track, automate, and optimize your customers interactions within a single platform.

### Key features

* **Lead and Contact synchronization -** Syncs Leads and Contacts between Salesforce and Rasayel automatically.
* **WhatsApp messaging within Salesforce -** Enables direct WhatsApp communication with customers from Salesforce.
* **Automated conversation assignment -** Assigns WhatsApp conversations to the right owners based on customizable rules.
* **Automated WhatsApp messaging -** Allows sending WhatsApp messages through Salesforce Flows and Rasayel’s automation.
* **WhatsApp campaigns using Salesforce data -** Filters audiences in Salesforce to send targeted WhatsApp campaigns.
* **WhatsApp activity logging -** Logs all WhatsApp messages and activities on Salesforce Lead/Contact pages.
* **Embedded conversation view -** Displays WhatsApp conversations alongside Leads, Contacts, opportunities, and accounts in Salesforce.