> ## Documentation Index
> Fetch the complete documentation index at: https://docs.rasayel.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Campaign states

Campaigns and messages in campaigns can go through a series of **states** as the campaign goes on. These states represent the current status of the campaign to give you better insight.

### What are the states that a campaign can go through?

* **In progress state:**
  * **Queued** - This state indicates the campaign has been queued for send; it will begin sending shortly.
  * **Sending** - This state indicates the campaign has begun sending messages. The campaign will stay in this state for up to 3 days, depending on the size of the campaign (and whether issues are experienced, as explained further down)
* **Success state:**
  * **Completed** - The campaign was sent; this state indicates that at least one of the messages sent was successfully delivered.
* **Failure state:**
  * **Failed** - None of the messages for the campaign were successfully delivered.

### What are the states that each message can go through within a campaign?

* **In progress states:**
  * **Sending** - The message is currently being sent. This does not indicate success.
  * **Queued** - The message is queued for sending. It can stay in this state for some hours as the system progresses through the queue.
  * **Retrying** - An error was encountered when attempting to send a message. We will retry up to 3 times, at which point we will mark it as failed.
    * We retry quickly whenever we see a transient error from WhatsApp, indicating an issue with WhatsApp.
    * We retry in 12 hours if we see issues with WhatsApp messaging limits.
* **Success states:**
  * **Sent** - The message was sent to the contact, but we have not been told if it has arrived on their device or not.
  * **Delivered** - The message was delivered to the contact, and it has arrived on their device.
  * **Read** - The contact has read the message (Note: if the user has disabled Read Receipts on WhatsApp, we will never get this state).
  * **Responded** - The contact has replied to the campaign message.
* **Failure states:**
  * **Failed** (generic) -> Something has gone wrong, and we’re not sure exactly what. We retry up to 3 times to attempt to avoid this.
  * **Invalid contact** -> The contact was not a valid WhatsApp user.
  * **Blocked or spam** - The contact has either blocked or reported you as spam, or you have reached your WhatsApp messaging limits.